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Quality Organization Management

Readiness Assessment

ISO 9001:2015 readiness assessment

Answer the following questions based on your organization’s current situation.

Question 1 of 10: Have you defined the scope of your quality management system and your main processes?
Question 2 of 10: Do you have an approved quality policy and measurable quality objectives?
Question 3 of 10: Are roles, responsibilities and authorities documented and known to staff?
Question 4 of 10: Are your core processes documented in up-to-date procedures or work instructions?
Question 5 of 10: Do you identify and address the risks and opportunities related to your processes?
Question 6 of 10: Do you measure customer satisfaction and handle complaints in a structured way?
Question 7 of 10: Do you evaluate suppliers and monitor their performance?
Question 8 of 10: Do you define required competences and keep staff training records?
Question 9 of 10: Do you carry out planned internal audits of the system?
Question 10 of 10: Does top management periodically review system performance and decide on improvements?

This is a preliminary self-assessment and does not replace a detailed professional assessment by a QOM consultant.