Information Security & IT
ISO 20000:2018IT Service Management System
Qualification and system building towards ISO IT Service Management System certification, which ensures IT services are delivered efficiently and with high quality.
Practical benefits
- Improve service performance
- Increase customer satisfaction
- Reduce costs
- Increase operational efficiency
- Enhance risk management
How we work
Your path to readiness, in six stages
A clear sequence from the first conversation to final preparation for the certification or evaluation body.
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Understand
Understand your activity and the required scope.
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Assess
Analyze gaps and evaluate the current situation.
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Develop
Prepare and develop the required documents and procedures.
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Implement
Apply the system and train your team.
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Audit
Conduct the internal audit and address findings.
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Prepare
Final preparation and coordination with the certification or evaluation body.
Project duration is estimated after studying your organization’s size, scope and current readiness.
Talk to a QOM consultant
Tell us about your organization and what you are aiming for. The first consultation is free.